Contact Information

Last updated: May 4, 2026

If you have questions about products, fitment, orders, shipping, returns, or installation, contact us using the details below.

Customer support

Store name: CarInterra
Legal entity: SINGMU LLC
Email: hello@carinterra.com
Phone: +1 (917) 536-4739
Business address: 30 N Gould St, Sheridan, WY 82801, United States
Support hours: Monday to Friday, 8:00 AM-8:00 PM (UTC+8)

Return address

Please do not send returns without approval.

Please contact hello@carinterra.com for the authorized return address before sending any return.

Fitment support

For vehicle-specific products, please include the following when contacting us:

• order number, if you already placed an order;
• vehicle make, model, year, trim, and steering configuration;
• screen size and interior photos where relevant;
• product link or product name;
• photos or videos showing the issue, if applicable.

Response time

We normally respond within 1-2 business days. Response times may be longer during weekends, public holidays, product launches, or high-volume periods.